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Metropolis of Chicago to Relocate Main Offices To Temporary Location – Frequently Asked Questions

NOTE: These FAQs will be reposted with answers to questions received on an ongoing basis. Please email questions to:

As of January 25, 2019

Q: Why is the Metropolis moving?

The lack of adequate work areas and offices, the general lack of accessibility (for persons with disabilities, limited parking, etc.), and ongoing maintenance demands make Burton Place ill- suited for the Metropolis’ long-term vision to support and serve its parishes, ministries and faithful.

Q: Where will the main offices be located and how can we contact the Metropolis?

As of Monday, January 28, the physical address of the Metropolis of Chicago will be 1301 Estes Avenue in Elk Grove Village, Illinois.

The Metroolis can be reached through its new phone and fax numbers: 847-264-8360 (phone) and 847-264-8369 (fax). The Metropolis general email address remains the same:

Q: Will the days/hours of operation remain the same?

Yes, Metropolis office hours will remain the same: 9:00am to 5:00pm, Monday – Friday.

Q: Why did the Metropolis choose this particular office location?

The donation of the rent-free space created an opportunity for the Metropolis to have more desirable amenities, location, office space, parking and meeting space that will better serve the faithful and the parishes of the Metropolis.